Insurance & Billing

Copays and Deductibles

The center requires payment of your deductible, copays and coinsurance before or on the day of your procedure. Please call our office prior to your procedure date if payment arrangements are necessary.

Prior to your procedure, you may request to receive a reasonable estimate of charges. The estimate is based upon your current insurance benefits.

Post-procedure, upon request, you may request an itemized bill of charges.

About Your Bill

We will make every effort to keep this process as simple as possible. Your surgical procedure will generate several different bills from different sources.

  • Our bill covers the use of the facility and all necessary supplies used during your surgical procedure.

  • You will receive separate bills from your surgeon and anesthesiologist.

  • Other billable services that may be used during your procedure are laboratory and/or pathology charges and some specialty items.

  • You can directly contact those external providers to get a personalized estimate and to find out if your insurance covers any of those providers.

Our facility works with your doctor’s office to make sure we have accurate insurance information. We will contact your insurance carrier if there is any question about your eligibility. If it is determined that you are responsible for the bill in its entirety or just a portion, we will notify you before the date of your procedure to make payment arrangements. We accept cash, personal checks, Visa, MasterCard, American Express, and Discover.

Who to Contact

For information regarding your account, please contact (772) 263-8400.

Pricing Transparency

Service bundle information is a non-personalized estimate of cost that may be incurred by the patient for anticipated services. Actual costs will be based on services actually provided to the patient.  It is your right to request a personalized estimate from the center.

Charitable Care/ Financial Assistance

The Center may provide free or reduced cost health care services and supplied from time to time to uninsured or underinsured patients who are unable to pay for these services.  The Policy ensure that the decision to provide free or reduced cost health care services and supplies is based upon uniform and objective criteria and specific steps:

  • The patient or responsible party is provided with an estimate of the patient’s cost for the same day surgical procedure.

  • Full financial evaluation is completed by the patient or responsible party; including all verified sources of income, assets and expenses plus the number of family members in the household.  The patient or responsible party provides supporting documentation and attests to the accuracy of all information.

  • All information is reviewed by the Center Administrator and Business Office Manager to validate the information and to determine if the patient meets the criteria for assistance.

  • Final income is then aligned with the most current version of the Federal Poverty Guidelines which determines the level of discount.

  • A fee schedule that is set up to align with the current Federal Poverty Guidelines defines levels of discounts available.

  • There is a final determination of the patient’s eligibility and the case is approved or disqualified.

  • The patient or the responsible party is then informed of the decision and if approved, they are informed of their payment responsibility if any.

Charitable Care shall not include cash payment in any form, such as the payment of any individual’s health insurance premiums, or fee goods not otherwise furnished in the ordinary course of the Center’s operations. Decision to commit the Center to provide Charitable Care shall be made on a case-by case basis by the Center’s Administrator/Compliance Officer, who is responsible for ensuring that any request for Charitable Care is approved in accordance with this Policy.

Collection Procedure

The responsibility for all charges, unless otherwise specified under a contractual agreement, belongs to the patient. Every effort will be made to collect payment as early as possible from the patient as well as from third party payers. The patient should be aware of their financial responsibilities at the conclusion of this call.

Service bundle information is a non-personalized estimate of cost that may be incurred by the patient for anticipated services. Actual costs will be based on services actually provided to the patient. It is your right to request a personalized estimate from the center. Please reach out directly to the center on our policies on financial assistance, charity care, and collections procedures.

https://pricing.floridahealthfinder.gov

Please contact health care practitioners anticipated to provide services to the patient while in the center regarding a personalized estimate, billing practices and participation with patient’s insurance provider or health maintenance organization (HMO) as the practitioners may not participate with the same health insurers or HMO as the center.